- Q. In general, how do I use the help tickets & customer support functions within smartbilling?
A. answer
- Q. Can I set up my own email servers and what kinds of email notifications, features and functions will I get?
A. By entering Administration> Email Settings, you can edit your email settings: enable or disable the scan email feature, enable or disable the notifications by email and add or edit your signature. Our system allows you to send or receive emails directly through it.
- Q. How do I set up my alerts?
A. Click through Administration> Alerts> Alert Rules> Add Alert Rule, then make selections from the options and add description according to your needs.
- Q. How do I set up commission plans for simple commissions?
A. Click through Sales> Commission Plans> Add Commission Plan. The system is flexible to adapt to the format of the company by selecting fields. More details can be found here.