- Q. How can I expect to bill my customers?
A. Smartbilling allows once the input files from CDR´s (call detail records) from telecom suppliers are correctly loaded and the invoice set up is correct, the billing operations team should run draft invoicing to verify the integrity of the data and to run the new invoicing against the normal trends of the previous month invoicing. Verification tests should be done as an ongoing process of posting an invoice. More details about three set-up features in Billing panel and three top functionalities representing more the day to day of an operation can be found here.
- Q. How do I set up my default invoice PDF layout for my customers?
A. Go through Administration> Invoice Default Template and make selection from the options according to your needs.
- Q. How do I set up my invoice to include marketing messages?
A. Go through Administration> Invoice Messages> Add Invoice Message, select "Message Type" and then add text or image as customized invoice messages.
- Q. How do I set up my customers to view their invoices online?
A. answer
- Q. How to import invoice data into SB so that I can generate invoices for customers?
A. The billing user should click through Billing> Invoice Runs> Import Invoice to import invoice data and the system will process the data already imported. Invoice generation is performed in batches (runs). Depending upon how a smartbilling instance is configured, an invoice run can be splitted up automatically into different invoice run categories. More details can be found here.